Chat bots in the loyalty program

Chatbot is an account in the messenger. Interlocutor, imitating communication using text. The implementation of chatbots automates some tasks, working according to a given algorithm controlled by using HTTPS requests to the loyalty program API. Such a tool expands the possibilities of communication with a client, can be a channel for registration and becomes one of the ways to identify a client at a point of sale.
 

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How does the client-chat interaction of the bot work?

TELEGRAM, VIBER To start work, the name of the chat bot is registered in the messenger so that customers can find it in the search for the messenger or by direct link.

FACEBOOK Here the interaction is built directly from your public page, in the dialogue mode with it. The client exchanges data with the bot, and can: register in the loyalty program or see the available promotions, balance and recent purchases. The page reserves the opportunity to communicate with the client directly, without involving a chat bot.

 

FUNCTION CHAT BOTS

 
  • GO TO LINK
  • MEET THE BOT
  • PASS REGISTRATION
  • READ THE MENU
  • PRESENT YOUR CARD
 

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