Program management using mCRM

MCRM modules are configured to work with information that accumulates as a result of interaction with the client base..

The main objective of the mCRM methodology is the formation of long-term relationships with customers, based on their needs, in order to increase the total value of the client base.

Build a customer base, work with an audience, use machine learning mLoyalty, working with each customer individually. Keep outgoing customers, attract new customers, rely on analytics and monitor the effectiveness of each launched campaign and newsletter.

 

CRM Dashboard

Easy access to information. The main indicators of the loyalty program performance are displayed on the dashboard. The dynamics of activity of the program members, the number of accrued and spent bonuses, demographic portrait of users, current indicators of active shares are displayed in a convenient way.

Choose a convenient display period – a week, month, year. Make your own marks in the graphs, choose the displaying in the form of a bar graph or a linear diagram, export graphs for reporting.

Loyalty program profile

Setting up the basic rules of bonus charges. The loyalty program begins with the collection of data about customers. In order to do this, you need to establish a basic bonus charging rule, which will be distributed to all the program members. Determine the type of charge – the percentage of receipt total or a fixed amount. Purchases with a basic bonus charge will form the main picture about all the members in the program.

You can enter data in the section – basic information about the partner, manager’s contacts, list of outlets, social profiles.

Calendar of promo offers

Convenient displaying of events. All events are recorded in the calendar. Convenient visual display allows you to correctly plan the marketing campaigns, trading campaigns, mailing lists, and special offers. The calendar allows you to keep tabs on the program events.

Organizer’s Profile

Managing stores, departments, warehouses. Create, edit, look on a map or delete sales outlets. Creating sales outlets allows to keep closer control of the loyalty program, get detailed statistics in the section of each store, department, office or warehouse.

Get a personal demo

This is only a small part of the functions available in CRM

We will conduct a detailed presentation of our solution, after which we will send demo accesses for study..