Increase customer lifetime value (Lifetime Value, LTV) by motivating repeated purchases, controlling consumer behavior and creating personalized offers.
Increase customer retention
With the increase of the status in the loyalty program, the client is less ready to give up all privileges and go to a competitor.
Word of mouth
Satisfied customers will not only increase your NPS and CSAT performance but will also create a word of mouth effect, which in turn will attract new clients.
Properly configured loyalty programs lead to an increase in the proportion of customers expanding their subscription/starting to buy more.
The cost of retaining the current client is much less than the expense of attracting a new one.
So, let’s see what tools we can use to create a loyalty program in order to achieve these goals.
We will conduct a detailed presentation at a convenient time for you.