Retail trade
food products, electronics, cosmetics, chemistry, pharmacies
Automated Management Platform for any level of Loyalty Program complexity, designed for flexible management, data collection and processing, launch of advertising campaigns and reporting
Fuel retail
flexible and individual settings for filling stations networks
HoReCa
know guests by sight, reward individually
Telecom, financial companies
mobile operators, banks and organizations
Manufacturers
interaction and collection of data directly with the consumer
Customized Solutions
flexible terms of connection to our platform
Use the mLoyalty in order not to waste your resources on endless technical tasks. Integrate once and use the Toolkit to build relationships with customers from one place.
Automate your processes of relationship with customers with help of the mLoyalty. Use all the features of the platform to increase the efficiency of certain Services with our tools.
PROCESSING AND DISCOUNT MANAGEMENT MODULE
virtual unit processing - high security and the maximum speed of transaction processing.
LOYALTY AND MANAGEMENT
we offer a set of modules for flexible setting of rewards, collecting and processing customer data, analysis, and reporting.
TOOLS FOR YOUR CUSTOMER
customer ID of your choice: phone number, mobile app, chatbots, plastic cards.
We have the tools that you need
allows you to work with every aspect of loyalty programs – a single processing center that collects all the information about transactions, serves as a common repository of complete clients’ data, provides the necessary tools for building effective relationships with the client and forming his loyalty.
Loyalty Program Configuration
After setting up the system, you specify all the conditions of the loyalty program (operating permanently or dynamically).
Data processing and segmentation
Get customer data from various channels - we offer the creation of an omnichannel client identifier. Registering customers through different channels and collecting purchases data: filling in a dynamic questionnaire, registering in a personal account or online store, registering a customer using a mobile application, or using alternative channels as chatbots, tablets, etc.
Conduct data analysis
With the help of an analytical loyalty module, you can get answers to your questions. Create groups of customers based on various factors: personal and/or purchasing behavior. Then use created segments in the marketing campaigns builder to create targeted offers.
Manage your loyalty programs
An intuitive interface of loyalty program management provides quick access to customer information and offers a set of modules to work effectively in the system.
Promo offers builder, coupons
ABC Loyalty enables to create various promotional mechanics, to manage promotions priorities, and limits.
Communication with your customers
Automated E-mail, SMS, PUSH campaigns, tied to the events from the lives of your customers. Customize notifications - put the customer in the center of attention and create ideal offers for him, let every customer feel special.
Product management
We collect data about your product grid, compare it with the client's portrait, and give opportunities to launch special offers using various mechanisms.
GOALS
OF LOYALTY PROGRAM
DATA COLLECTION
about Consumer behavior - customer identification through all available channels.
ANALYSIS
collect information about consumer behavior, work with customer churn, increase CLV and attract new customers.
SEGMENTATION
segment customer base based on the characteristics of consumer behavior, study customer behavior (purchases, surveys, appeals).
IMPACT
impact on clients - be in real time communication with a client (right messages, in time reaction to a problem, personal rewards).
EXPECTED
RESULTS AFTER LAUNCHING
INCREASE ATTENDANCE
create attractive offers (benefits) in exchange for visiting your network.
INCREASE INCOME
increase purchasing frequency, increase the average bill due to the use of CRM tools.
CLIENT RETENTION
retention of your customers due to the use of personalized offers.
ADDITIONAL CHANNELS
by working with a customer base, you can increase network revenues from manufacturers, distributors, cross-branded sales.
WHERE TO START?
PLANNING
We perform an analysis of the loyalty program implementation; in order to do this, you need to fill in the document called ‘Questionnaire’; after agreeing upon all the details, we conclude the Agreement.
IMPLEMENTATION
Further after agreeing upon the details, we proceed to the implementation of the system: setting up the working environment and integrating the cashier software. At this stage, we advise you to start printing cards.
TESTING
After successful integration, you need to do thorough testing and be ready for startup. At this time, you need to start an advertising campaign with announcement of the loyalty program startup.
STARTUP
After testing, the loyalty program is ready for startup.
SUPPORT
Startup is only the first step to building successful relationship with your clients; we accompany you during the whole life cycle of the loyalty program.
Have any questions left?
Commercial department:
USA: +38 067 785 75 75
Email: sales@m-loyalty.com
Skype: mloyalty
Have no time? Send a request for connection and we will contact you!
ABOUT US IN MEDIA
1st place in the Best Loyalty Program nomination
According to the results of the online award in the B2B segment from PaySpace Magazine, we won the first place in the category “Best Loyalty Program in retail 2016”, the leading brands of Ukraine are standing alongside!