Loyalty management platform mLoyalty

Automated Management Platform for any level of Loyalty Program complexity, designed for flexible management, data collection and processing, launch of advertising campaigns and reporting

Retail trade

food products, electronics, cosmetics, chemistry, pharmacies

Fuel retail

flexible and individual settings for filling stations networks

HoReCa

know guests by sight, reward individually

Telecom, financial companies

mobile operators, financial organizations, payment systems

Manufacturers

interaction and collection of data directly with the consumer

Customized Solutions

coalition loyalty programs, partners programs, flexible terms of connection to our platform

Use the mLoyalty in order not to waste your resources on endless technical tasks. Integrate once and use the Toolkit to build relationships with customers from one place.

Automate your processes of relationship with customers with help of the mLoyalty. Use all the features of the platform to increase the efficiency of certain Services with our tools.

PROCESSING AND DISCOUNT MANAGEMENT MODULE

virtual unit processing - high security and the maximum speed of transaction processing.


LOYALTY AND MANAGEMENT

we offer a set of modules for flexible setting of rewards, collecting and processing customer data, analysis, and reporting.


TOOLS FOR YOUR CUSTOMER

customer ID of your choice: phone number, mobile app, chatbots, plastic cards.


We have the tools that you need

allows you to work with every aspect of loyalty programs – a single processing center that collects all the information about transactions, serves as a common repository of complete clients’ data, provides the necessary tools for building effective relationships with the client and forming his loyalty.




Loyalty Program Configuration

After setting up the system, you specify all the conditions of the loyalty program (operating permanently or dynamically).


Data processing and segmentation

Get customer data from various channels - we offer the creation of an omnichannel client identifier. Registering customers through different channels and collecting purchases data: filling in a dynamic questionnaire, registering in a personal account or online store, registering a customer using a mobile application, or using alternative channels as chatbots, tablets, etc.


Conduct data analysis

With the help of an analytical loyalty module, you can get answers to your questions. Create groups of customers based on various factors: personal and/or purchasing behavior. Then use created segments in the marketing campaigns builder to create targeted offers.


Manage your loyalty programs

An intuitive interface of loyalty program management provides quick access to customer information and offers a set of modules to work effectively in the system.




Promo offers builder, coupons

ABC Loyalty enables to create various promotional mechanics, to manage promotions priorities, and limits.


Communication with your customers

Automated E-mail, SMS, PUSH campaigns, tied to the events from the lives of your customers. Customize notifications - put the customer in the center of attention and create ideal offers for him, let every customer feel special.


Product management

We collect data about your product grid, compare it with the client's portrait, and give opportunities to launch special offers using various mechanisms.


Are you interested in our loyalty program? You can order an individual demonstration of the ABM Loyalty functionality

GOALS
OF LOYALTY PROGRAM


DATA COLLECTION

about Consumer behavior - customer identification through all available channels.


ANALYSIS

collect information about consumer behavior, work with customer churn, increase CLV and attract new customers.


SEGMENTATION

segment customer base based on the characteristics of consumer behavior, study customer behavior (purchases, surveys, appeals).


IMPACT

impact on clients - be in real time communication with a client (right messages, in time reaction to a problem, personal rewards).

EXPECTED
RESULTS AFTER LAUNCHING


INCREASE ATTENDANCE

create attractive offers (benefits) in exchange for visiting your network.


INCREASE INCOME

increase purchasing frequency, increase the average bill due to the use of CRM tools.


CLIENT RETENTION

retention of your customers due to the use of personalized offers.


ADDITIONAL CHANNELS

by working with a customer base, you can increase network revenues from manufacturers, distributors, cross-branded sales.

WHERE TO START?


PLANNING

We perform an analysis of the loyalty program implementation; in order to do this, you need to fill in the document called ‘Questionnaire’; after agreeing upon all the details, we conclude the Agreement.

1

IMPLEMENTATION

Further after agreeing upon the details, we proceed to the implementation of the system: setting up the working environment and integrating the cashier software. At this stage, we advise you to start printing cards.

2

STARTUP

After testing, the loyalty program is ready for startup.

4

SUPPORT

Startup is only the first step to building successful relationship with your clients; we accompany you during the whole life cycle of the loyalty program.

5

Have any questions left?

Commercial department:

USA: +38 067 785 75 75

 Email: sales@m-loyalty.com

Skype: mloyalty

Our Offices:

United Kingdom
Office 8, 176 Finchley Road, London, NW3 6BT

Poland
18 Office, 89 Pilsudskiego Jozefa, Wroclaw, 50-019

Brazil
Rua Cotoxo, 1093, 2 andar, Perdizes, Sao Paulo, Brazil

Ukraine
2nd Floor, 18 Heorhiia Toropovskoho St, Kyiv, 02000

Have no time? Send a request for connection and we will contact you!




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ABOUT US IN MEDIA





1st place in the Best Loyalty Program nomination

According to the results of the online award in the B2B segment from PaySpace Magazine, we won the first place in the category “Best Loyalty Program in retail 2016”, the leading brands of Ukraine are standing alongside!


 
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