Chat bots in the loyalty program
Chatbot is an account in the messenger. Interlocutor, imitating communication using text. The implementation of chatbots automates some tasks, working according to a given algorithm controlled by using HTTPS requests to the loyalty program API. Such a tool expands the possibilities of communication with a client, can be a channel for registration and becomes one of the ways to identify a client at a point of sale.
WE OFFER
To start work, the name of the chat bot is registered in the messenger so that customers can find it in the search for the messenger or by direct link.
Here the interaction is built directly from your public page, in the dialogue mode with it. The client exchanges data with the bot, and can register in the loyalty program and see the available promotions, balance and recent purchases. The page reserves the opportunity to communicate with the client directly, without engaging the chat bot.
To start work, the name of the chat bot is registered in the messenger so that customers can find it in the search for the messenger or by direct link.
How does the client-chat interaction of the bot work?
TELEGRAM, VIBER To start work, the name of the chat bot is registered in the messenger so that customers can find it in the search for the messenger or by direct link.
FACEBOOK Here the interaction is built directly from your public page, in the dialogue mode with it. The client exchanges data with the bot, and can: register in the loyalty program or see the available promotions, balance and recent purchases. The page reserves the opportunity to communicate with the client directly, without involving a chat bot.
FUNCTION CHAT BOTS
View balance and purchase history: Convenient and quick view of recent purchases.
View personalized available promotions and news directly in the chat.
addresses of your nearest outlets, with the ability to open on the customer’s phone cards.
Participate in NPS surveys, receive feedback directly from chats.
My Card call directly in the chat: in response, the client receives a barcode or qr of his card, which he can present at the checkout.
registration in the loyalty program: the client enters a phone number for dating, then the bot offers to register and confirm the phone number with an SMS password.
- GO TO LINK
- MEET THE BOT
- PASS REGISTRATION
- READ THE MENU
- PRESENT YOUR CARD